A Finished Menu Isn't A Ready Menu
William Hemming William Hemming

A Finished Menu Isn't A Ready Menu

A menu can look perfect on paper and still fail in service. This edition of the Smoke & Stone Journal explores the relationship between menu design, team capability, suppliers, systems, and operational reality.

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If It Lives In Your Head, It Isn't A System
William Hemming William Hemming

If It Lives In Your Head, It Isn't A System

What happens when the person holding everything together isn't there? Week 4 of the Smoke & Stone Journal explores knowledge, standards, and why strong operations should never depend on one individual.

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